{"id":20141,"date":"2026-07-08T15:40:05","date_gmt":"2026-07-08T13:40:05","guid":{"rendered":"https:\/\/sibania.ideemirate.it\/shipping-returns-and-refunds\/"},"modified":"2026-10-22T17:14:34","modified_gmt":"2026-10-22T15:14:34","slug":"shipping-returns-and-refunds","status":"publish","type":"page","link":"https:\/\/sibania.ideemirate.it\/en\/shipping-returns-and-refunds\/","title":{"rendered":"Shipping, Returns and Refunds"},"content":{"rendered":"\n
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Shipping, Returns and Refunds<\/h1><\/div>\n<\/div><\/div>\n\n
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Shipping and Delivery<\/h2><\/div>\n\n\n\n

Every Sibania porcelain work is made, painted and finished entirely by hand in our workshops. To ensure that each sculpture travels safely and arrives intact, we use special reinforced packaging designed for the fragility of our products. <\/p>\n\n\n\n

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Processing Times<\/h3><\/div>\n\n\n\n

Orders are handed over to the courier within 3 working days<\/strong> from receipt of payment (or from the credit, in the case of bank transfer).<\/p>\n\n\n\n

Unavailable items:<\/strong> if an item becomes out of stock after order confirmation, our Customer Service will inform you by email within 3 working days, indicating restocking times. You may either accept the wait or cancel the order with a full refund of the amount paid. <\/p>\n\n\n\n

In any case, delivery takes place within 30 days from order confirmation, unless otherwise agreed with you.<\/p>\n\n\n\n

Average courier delivery times, counted from the handover to the courier, are approximately 2 to 5 working days<\/strong>.<\/p>\n<\/div>\n\n\n\n

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Shipping Zones and Rates<\/h3><\/div>\n\n\n\n

Shipping costs are calculated automatically at checkout. The rates by destination are detailed below: <\/p>\n\n\n\n